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Mobile workforce tech company automates processes in days instead of months, with Weeldi’s “no-code” automation solution.

2/10/2021

 
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EXECUTIVE SUMMARY:

Motus is the definitive leader in solutions for businesses with mobile-enabled workforces helping over 2,300 companies and 300,000 mobile workers simplify reimbursement and management of mileage, mobile devices and remote work.

After a recent acquisition, Motus faced the challenge of automating its acquisition’s data collection processes from over 20 vendor websites, spread across 13 countries and in 10 languages. Motus had a simple objective: quickly create automated processes to identify, capture, and consolidate the critical business data it needed from anywhere on the web it was living.

So Motus explored every opportunity to automate data collection on the web.

After a pilot with a well known RPA (robotic process automation) platform, and a failed experiment with an open source tool, Motus chose Weeldi for a pilot project.

When Weeldi delivered five stable automations within its ten-day risk free pilot, Motus chose Weeldi as a partner. The company currently enjoys more than 90 automations in 10 different languages, collecting endless amounts of critical usage and spend data for their customers.

The problem: complex automation of manual processes on the web to better handle scale

The nature of the mobile workforce is often chaotic. Different devices used by different staff; working in different places and timezones; different needs for tech, transportation, and just about everything.
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As the company that simplifies management for all that (and more) for over 2,300 customers, Motus has to think and act at scale. In this case, it meant being able to consistently and completely collect critical data for its clients from multiple vendor websites regardless of the hurdles at each step (CAPTCHAs, Two-Factor Authentication, instability, different website frameworks, etc.).
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Prior to acquisition, the acquired company’s processes could be handled with the right people, manually. But after being acquired and integrated into Motus, the need for scale increased exponentially, and manually combing through thousands of webpages a month was no longer an option: automated processes were needed to prepare for the increase in volume, while the manual labor was directed to higher value tasks.

The search for a solution, part 1: start, sputter, stop

After working with a well-known RPA (robotic process automation) company to create a proof-of-concept for a single automation, Motus turned to Selenium, an open-source browser automation tool (primarily used for app testing) to build it.

After a development process that took the better part of two months, one automation was built. However, it proved to be a house of cards, unstable and unable to accomplish the single task it was developed to execute on the web.

So Motus looked elsewhere and decided on a 10-day pilot with Weeldi, a San Francisco-Bay Area company that enables companies of any size or technical ability to stably automate processes on the web, at scale, with no coding required.

The solution, part 2: automation at a record-setting pace, and we’re just getting started

In the 10-day pilot, Weeldi delivered five full-featured automations to help Motus automate complex manual backend processes on vendor websites, and another 40 processes just days after the official start of the engagement.

Weeldi was able to create stable automations on the web for Motus (without requiring any coding work from the client), solving challenges such as login, OTP resolution, task scheduling/completion, and more.

Motus now enjoys more than 90 automations, in 13 countries, and 10 languages. Other “Weeldi wins” for Motus include:

  • Using the Weeldi API to create, update and run Automations
  • Automation results pushed to a Motus sFTP
  • A complete transition of all manual Telco data processes to Weeldi within just four months.
  • Increases in scalability, timeliness of data, and data precision
  • The ability to add more customers with less manual labor

With Weeldi, Motus enjoys the freedom to quickly create dependable automations for endless tasks across the enterprise and can better and more completely utilize the skill sets of its staff. Perhaps most importantly, because of Weeldi’s flexibility, Motus essentially has every automation on the web it will ever need at its fingertips.

About Weeldi

Headquartered in the San Francisco Bay Area Weeldi enables companies of any size or technical ability to stably automate processes on the web, at scale, through its web service API or user interface — with no coding required.

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    Transform a website into an API in seconds w/ no coding required.

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